Steam is accepting refunds for Ashes of Creation, no matter how much time you put into the game, if somehow you got your hands into this game be wary that this live service is about to die very soon. The creators behind it have been regarded as dishonest by many, and this is yet again a confirmation that we need movements like Stop Killing Games to support and prevent the industry from making serious cash grabs like this. If you ever care about video games, being against preservation and even your own customer rights has to be one of the things that you should avoid.
Steam does the right thing
I personally believe they should issue automatic refunds for situations like this, most people don’t really know how to ask for a refund in digital platforms so they often give up and lose money on something that just ceases to exist. If you still don’t know how to do it for some reason, you can got to Help, then to Steam Support select Ashes of Creation and then list the proper reason as to why you wish to refund the game. It seems that the company behind it are involved in some sort of economic fraud, there’s various reviews citing messages on what you need to say.
We need more safeguards to prevent issues like this in the industry, but many of these companies benefit from the fact that gaming is highly unregulated. This is why we need to unite together, both as players and customers, to push back against deranged scamming tactics. Ashes of Creation is far from what the game claimed to be, to the point it just felt like yet another obvious scam that shouldn’t have gone through. Not only does this damage the reputation of Steam, but it most importantly harms the customer.
