In a surprising turn of events, fans who pre-ordered the Premium Edition of Vampire: The Masquerade – Bloodlines 2 on PlayStation 5 are being contacted for refunds. This decision, made by the developer The Chinese Room and publisher Paradox Interactive, marks an important moment in the game’s long and troubled development. The exact reason for the refunds has not been revealed, but it likely relates to the game’s “Shadows and Silk” DLC, which has sparked debate among some fans.
The developers confirmed that the refund process would start on September 8, and all affected players would be contacted by that date. This proactive step from the studio, known for wanting to create a more genuine experience for players, suggests a major change is being made to the game’s content structure. There are rumors that the developers plan to add the two clans previously locked behind the DLC into the base game, which would likely please many players. The official Discord announcement did not specify the exact reason but promised more details on September 17.
Currently, the refund process is limited to the PlayStation 5 Premium Edition. However, the development team’s mention of “significant changes” suggests that other versions might also see adjustments. The announcement did not address pre-orders on PC or Xbox, but the upcoming information may clarify the situation for those platforms. Regardless, this action shows the developers’ commitment to responding to player feedback and delivering a product that meets the community’s expectations.
For those receiving a refund who still want to support the game, the developers indicated that pre-orders will reopen at a later date, before the official release on October 21. This offers players the option to decide whether they want to engage with the game again after the changes are announced. Although the situation started out confusing, it seems The Chinese Room and Paradox are taking steps to foster goodwill with their audience.

