Overwatch 2 Issues Refunds for DJ Lucio Skin After Widespread Backlash

Blizzard has responded swiftly to the Overwatch 2 community’s frustration over the Cyber DJ Lucio skin, confirming that players who purchased the skin will receive automatic refunds. This comes after the skin was mistakenly sold in the shop, only to be announced as a free Twitch Drop less than a day later.

Blizzard Admits Mistake, Issues Refunds

The controversy began when Blizzard made the Cyber DJ Lucio skin available for purchase as part of a bundle, only to later reveal that players could earn it for free through Twitch Drops on February 12. Understandably, many felt misled, with some demanding refunds.

Acknowledging the mistake, Blizzard Community Specialist blizz_kaedi took to the r/CompetitiveOverwatch subreddit, confirming that the sale was unintentional and that all affected players have been automatically refunded. However, some users have reported delays in seeing the Overwatch Coins returned to their accounts, so it may take time for all refunds to process.

More Free Skins Coming Via Twitch Drops

The Cyber DJ Lucio skin isn’t the only Twitch Drop reward coming in February. Blizzard has also announced that the Flirty Flare Baptiste skin will be available in the same way, allowing players to earn it by watching Overwatch 2 streams.

Overwatch 2 Spotlight Event Set for February 12

Both skins will be available as part of the Overwatch 2 Spotlight event, a new Blizzard livestream showcasing upcoming content and gameplay updates. Fans can expect major reveals, as well as exclusive Twitch Drops, which means more free cosmetics just for tuning in.

While the Lucio skin controversy initially frustrated players, Blizzard’s quick response—and the addition of more free skins—may help smooth things over. Now, all eyes are on February 12, when Blizzard is set to reveal what’s next for Overwatch 2. Once again, Blizzard has proven to be attentive to the concerns of Overwatch 2’s fan base, issuing refunds and a heartfelt apology for all mishaps.

Chidubem Ndubuisi

Chidubem is a lifelong gamer and dedicated writer. He enjoys writing about the games he loves, and loves playing the games he writes about. His passion for gaming began when his innocent eyes caught sight of the doctor playing a mobile shooter on his android device just after his birth. Since then he's been a gaming freak. He's looking to use his expertise in writing and burning passion for gaming to keep fellow gamers up-to-date with the latest.